Privacy Policy

Privacy Policy for Nawab Lounge Restaurant

At Nawab Lounge Restaurant, we understand the importance of your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, including through our website and app.

By using our services, you agree to the practices outlined in this policy. If you do not agree with this Privacy Policy, please discontinue use of our services.

1. Definitions

  • “Personal data” means any information relating to an identifiable individual.

  • “Cookie” refers to small files placed on your device to help us understand how you use our website or app.

  • “We/Us/Our” refers to Nawab Lounge Restaurant, located at 3 South St, St. Neots PE19 2BW.

2. Who We Are

Nawab Lounge Restaurant
3 South St, St. Neots PE19 2BW
Email: info@nawablounge.co.uk

Our website and app may be operated by third-party service providers on our behalf.

3. Scope of This Policy

This policy applies only to your use of Nawab Lounge's website or app. It does not extend to external websites linked from our platforms. We recommend reviewing the privacy policies of third-party sites before providing them with any data.

4. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict our processing of your data

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please email us at info@nawablounge.co.uk.

5. Data We Collect

We may collect the following information:

  • Name and contact details (email, phone, address)

  • Delivery address and order history

  • IP address and browser/device information

  • Preferences and interactions with our website/app

Note: Payment details entered on our app are processed by secure third-party providers (e.g., PayPal, Stripe). We do not store your payment information.

6. How We Use Your Data

We use your data to:

  • Provide and deliver food orders

  • Manage your account and preferences

  • Respond to your enquiries

  • Improve our services through analytics

  • Send marketing communications (if consented)

You can opt out of marketing emails at any time by clicking "unsubscribe" or contacting us directly.

7. How We Store Your Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. We implement appropriate technical and organisational measures to safeguard your data.

8. Sharing Your Data

We may share your data with:

  • Trusted service providers (e.g., app developers, delivery services)

  • Payment processors

  • Legal authorities, if required by law

We ensure that all third parties handle your data in accordance with the law and only for the intended purposes.

9. Data Transfers Outside the UK

If any of your personal data is transferred outside the UK or European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect it.

10. Business Transfers

In the event of a business sale or transfer, your data may be transferred to the new owner, under the same terms of this Privacy Policy.

11. Your Data Choices

You may:

  • Restrict the use of your data for marketing

  • Disable cookies via your browser settings

  • Request data access or deletion at any time

12. Accessing Your Data

You have the right to request a copy of the personal data we hold about you. To do so, please contact us at info@nawablounge.co.uk.

13. Cookies

We use cookies to:

  • Enhance website functionality

  • Analyse usage through tools like Google Analytics

You can manage your cookie preferences in your browser settings.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Nawab Lounge Restaurant
3 South St, St. Neots PE19 2BW
Email: info@nawablounge.co.uk

15. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website or app. Continued use of our services constitutes your acceptance of any changes.